Welcome to the website of Office Of The Ombudsman of Trinidad and Tobago

 

The Ombudsman's Office was established solely for the purpose of giving assistance to persons who believe that they suffered injustices at the hands of public officers employed by Government agencies and departments. If you believe that any Government department or authority has unfairly treated you, you can take your COMPLAINT to the Ombudsman.

In short, the Ombudsman can best be described as a 'grievance person' to whom a citizen can make a complaint with a view to redressing the mistakes, delays, rigidity and carelessness of the government bureaucracy. The role of the Ombudsman is both investigatory and advisory. In consequence of his investigations, he can make recommendations to Government departments and authorities aimed at the resolution of complaints and improvements in the delivery of public services. On failure to comply with his recommendations, he can report the matter to Parliament.


The Ombudsman is an Officer of Parliament and is only accountable to Parliament, to which he makes annual reports on the performance of his functions including statistics of the complaints received and the results of his investigations. He can also make special reports to Parliament on matters of public importance. The Office is a non-political, independent and impartial oversight institution.

 

Notices

Public Notice: COVID-19 Guidelines (July 2021)

 

Contact Us
 
Photo Gallery
 
Careers


 

Schedule of Visits-
Outreach Programme

 

Point Fortin
 
2nd Wednesday each month
Chaguanas
 
2nd Friday each month
 
Arima
 
2nd Monday each month
 
Sangre Grande
 
Last Tuesday each month
 
Rio Claro
 
Last Thursday each month
 
Couva
 
3rd Wednesday each month
 

click for details....