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Vision / Mission


 The Office of the Ombudsman is a strong, respected, independent institution dedicated to eliminating bureaucratic injustice and the development of an accountable, transparent and participatory Public Service, for the benefit of all persons in Trinidad and Tobago.



To ensure the protection of all individuals against bureaucratic injustice by efficiently and effectively investigating complaints in an impartial and expeditious manner, to educate the public about their rights and responsibilities and advocating for improving the quality and standards of public administration in Trinidad and Tobago.

  • Strengthen the independence of the Office.
  • Achieve a high level of public awareness of the existence and function of the Office.
  • Continue to earn the respect and cooperation of public sector agencies within remit.
  • Contribute to the improvement of the standard of public administration in Trinidad and Tobago by providing high quality investigations and feedback to public sector agencies/departments.
  • Provide access for all members of the public to an independent means of complaint resolution.




Annual Reports
Case Studies

Contact Us
Photo Gallery

Schedule of Visits-
Outreach Programme

Point Fortin

2nd Wednesday each month


2nd Friday each month


3rd Monday each month

Sangre Grande

Last Tuesday each month

Rio Claro

Last Thursday each month


3rd Wednesday each month

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Important Links

Legal Affairs (Freedom of Information Act)
Mediation Board of Trinidad and Tobago
International Ombudsman Institute